Policies

Committed to ethical practices

Shipping

Shipping will be calculated at checkout. Your package should arrive in 2-5 business days and will be sent via USPS.

We only ship to the contiguous 48 states.

Note: The USPS restricts the shipment of essential oils to ground transportation only. USPS classifies essential oils as a hazardous material because most bottled essential oils are diluted in solvents like pure ethanol and polyethylene glycol, which are highly flammable at certain temperatures.
 

Refunds

If for any reason, you are unhappy with your Deer Heart Essentials product, we offer a full refund for the purchase price and taxes if returned within 30 days of purchase. Unfortunately, shipping cannot be refunded.

 

If you have opened or used the product, we will offer a partial refund based on the amount of product remaining.

Advisement

Deer Heart Essentials promotes the safe use of essential oils. These are highly concentrated and several can have adverse reactions.

Do not take any Deer Heart Essential oils internally. 

 

Some of our blends are sold undiluted (without carrier oil). These are specifically developed for use in inhalers and should not be applied topically unless properly diluted in a carrier oil. 

 

All essential oils and body oils should be spot-tested prior to use, in case of allergy or other adverse effects. Should irritation occur, stop use.

 

Avoid getting essential oils in the eyes. Do not apply Deer Heart Essentials' oils on the soft tissue of the eye area unless the product was explicitly designed for this purpose, because oils will spread on the skin and you risk getting oil in your eyes.

 

Keep out of the reach of children and away from pets.

If you are pregnant or on medication, speak with your doctor prior to use. Some blends contain oils that should be avoided if pregnant. Deer Heart Essentials products containing such oils will have a warning listed. 

Disclaimer

While the benefits of these oils have been shown through thousands of years of use and documented scientific research, these statements have not been evaluated or approved by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any condition or disease. Look and feel a little better. Officially, buy this because it smells pretty and makes you look nice.

User Agreement

While the benefits of these oils have been shown through thousands of years of use and documented scientific research, the statements on this website have not been evaluated or approved by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any condition or disease but to look and feel a little better. 

Customers should purchase products from Deer Heart Essentials with a clear understanding that they are not intended and should not be used as a substitute to diagnose, treat, cure or prevent any illness or disease. The information provided is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Product information and descriptions presented are for educational purposes only. It does not cover all possible uses, precautions, side effects, and interactions. This information should not be used as a substitute for medical counseling with a health care professional. Under no circumstance should these products be likened to drug products prescribed for the treatment of specific ailments.

Essential Oils are very highly concentrated and potent. Therefore, all products must be used at the Customer's own discretion. Deer Heart Essentials and our suppliers shall not be held responsible for any damages to property or for any adverse physical effects (including bodily harm or injury) caused by insufficient knowledge or the improper use of a product. The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties. As the ordinary or otherwise use(s) of this product is outside the control of Deer Heart Solutions, no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s) (including damage or injury), or the results obtained.

In no event shall Deer Heart Solutions be liable for any direct, indirect, incidental, consequential, special, and exemplary damages, or any damages whatsoever, arising from the use or performance of this website or from any information, services, or products obtained through this website, even if Deer Heart Solutions has been advised of the possibility of such damages.

 

If you are dissatisfied with the website or do not agree with the terms and conditions of this User Agreement, your choice is that you do not use this website.

Limitations on Liability

The information available on this website is provided on an "AS IS" basis by Deer Heart Essentials and the website www.deerheartessentials.com ("website'). Advice, statements, or opinions should not be relied upon when making important personal, medical, legal, or financial decisions; nor do we accept any liability connected with the use of the information contained in this website. You should consult a professional to obtain specific advice appropriate to your circumstances. By using this website, you accept ALL terms of this User Agreement and understand that your use of this website is at your sole risk. This User Agreement and any disputes or claims related in any way to your use of the website shall be governed by, and construed and enforced in accordance with, the laws of the State of New Mexico as well as American Federal Law.

Tech Privacy Policy

Protecting your private information is our priority. This Statement of Privacy governs data collection and usage and applies to Deer Heart Consulting Ltd. Co. and all its divisions, including Deer Heart Essentials and www.deerheartessentials.com. For the purposes of this Privacy Policy, unless otherwise noted, all references to Deer Heart Essentials include Deer Heart Essentials and www.deerheartessentials.com, DHSolutions and dhsolutions.agency, Deer Heart Consulting and www.deerheartconsulting.com, and Deer Heart Solutions Ltd. Co., and any other division that may arise from Deer Heart Solutions Ltd. Co. By using the Deer Heart Essentials website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

Deer Heart Essentials may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.

 

Information about your computer hardware and software may be automatically collected by Deer Heart Essentials. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain a high quality of the service, and to provide general statistics regarding the use of the Deer Heart Essentials website.

Deer Heart Essentials encourages you to review the privacy statements of websites you choose to link to so that you can understand how those websites collect, use and share your information. Deer Heart Essentials is not responsible for the privacy statements or other content on websites outside of the Deer Heart Essentials website.

Use of your Personal Information

Deer Heart Essentials collects and uses your personal information to operate our website(s) and deliver the services you have requested.

Deer Heart Essentials may also use your personally identifiable information to inform you of other products or services available from Deer Heart Essentials, other divisions of Deer Heart Solutions Ltd. Co., and our partners. Deer Heart Essentials may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Deer Heart Essentials does not sell, rent, or lease its customer lists to third parties nor do we purchase, rent, or lease such lists. 

Deer Heart Essentials may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Deer Heart Essentials, and they are required to maintain the confidentiality of your information.

Deer Heart Essentials may keep track of the websites and pages our users visit within Deer Heart Essentials, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Deer Heart Essentials to customers whose behavior indicates that they are interested in a particular subject area.

Deer Heart Essentials will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Deer Heart Essentials or the site; (b) protect and defend the rights or property of Deer Heart Essentials; and, (c) act under exigent circumstances to protect the personal safety of users of Deer Heart Essentials or the public.

Use of Cookies

This website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Deer Heart Essentials pages, or register with the Deer Heart Essentials website or services, a cookie helps Deer Heart Essentials to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Deer Heart Essentials services or websites you visit.

Security of your Personal Information

By use of Wix.com, Deer Heart Essentials secures your personal information from unauthorized access, use, or disclosure.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Deer Heart Essentials by contacting us here:

Changes to this Statement

Deer Heart Essentials will occasionally update this Statement of Privacy to reflect company and customer feedback. Deer Heart Essentials encourages you to periodically review this Statement to be informed of how Deer Heart Essentials is protecting your information.

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Effective as of September 23, 2021