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POLICIES,
TERMS & CONDITIONS

Deer Heart Solutions is a division of Deer Heart Solutions Ltd. Co. Our mailing address is PO Box 52, Taos NM 87571. Our direct email is info@deerheartsolutions.com.

DISCLAIMER

While the benefits of our ingredients have been shown through thousands of years of use and documented scientific research, the statements on this site have not been evaluated or approved by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any condition or disease but to help you look and feel better. The Content shared on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.

PRODUCT & ORDERING DETAILS

Deer Heart Solutions creates small-batch, hand-made beauty products using oils, essential oils, botanical extracts, and other plant-based ingredients. Our products are vegan and cruelty-free and free of phthalates, phosphate, gluten, GMOs, parabens, sulphates.

We source our ingredients from a highly reputable company who has an unwavering commitment to quality assurance. Their facilities are certified Organic, Kosher, and Vegan. Their laboratory is equipped with state-of-the-art gas chromatography to rigorously test the veracity of the purity and potency of the oils and natural botanical ingredients that source directly from producers around the world. Their many trade memberships include being an International Business member of NAHA (the National Association for Holistic Aromatherapy), abiding by the NAHA Code of Ethics which accords priority to the welfare, safety, well-being of all clients and customers, as well as Global Shea Alliance (GSA), all thought leaders helping to drive policies and innovation that promote the safety, ethics, and sustainability of natural products and cosmetics.

WAIT LISTS

Our products are hand-crafted in small-batches - your order will be created with love, specifically for you. Availability can be impacted due to high demand or shipment delays from our international suppliers. 

SHIPPING

Because our products are hand-crafted in small batches and our packaging is created by hand, it can take 2-3 days to prepare your order.  We use USPS to ship to the contiguous 48 states, Hawaii, Alaska, and Canada. For U.S. orders, shipping costs $4 for orders up to $20 and is free for orders of $20 or more. Shipping is calculated and added to your order at check out.

In our efforts to find innovative solutions to decrease our environmental impact, we do not use styrofoam or plastic packing materials and minimize our use of paper packing materials. Rather, to protect your items during shipment, your items are wrapped in hand-made organic cotton Turkish Peshtemal face towels.

For environmental reasons, packing slips will not be included with your order. A copy of your order will be emailed to you, which you can use in lieu of a packing slip.

CANCELLATIONS

We create our products in small batches specific to each order. We are happy to cancel or adjust your order if you contact us with a request to do so before the products have been made. There is generally a one day window where you may be able to adjust or cancel your order.

REFUNDS & RETURNS

Encountered a hiccup with your purchase? Did something break? Did I send you the wrong thing? No worries! I'm on it. I am happy to refund or replace an item under most circumstances (see below) if a request is submitted within 30 days of of the date of order.

Please inspect your package carefully upon receipt. 

DAMAGED GOODS

If your product arrived damaged, please include your order number and photos of the damage when you request a refund or replacement. If the damage is such that it could have been prevented by the handler during shipping, you may be asked to go through USPS to seek reimbursement (but I'll most likely just handle it.)

EXPIRED OR WRONG ITEM

If your product is expired or if you were sent the wrong item, please Include in your email your order number, a description of the condition of the product, and  a photo of the item you received. We will send you a mailing label to return the item you received and either a replacement item will be sent to you or you will be issued a refund for the amount paid. 

ALLERGIC REACTION

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Your request must include your order number and a description of the use of the product and the reaction it caused. If possible, please provide a photo. (This is so I can narrow the focus on testing and creating a new product to ensure product safety.)  If your request is approved, I will send you a mailing label to return the item and you will receive a full refund for the amount paid.

JUST BECAUSE

If your item just isn't fitting the bill but there's no problem to speak of, that's okay too. Items can be returned within 30 days from the date of order, provided they're unused/unopened, in a resalable condition, and all of the packaging materials/Turkish towels are also returned in the condition they were received. Please send me an email with your order number and the product name, size, andf packaging type. Then, please ship the item to:

Deer Heart Solutions Ltd. Co.

PO Box 52

Taos, NM 87571

Once the item is received and I can confirm it meets the criteria listed above, I will issue you a refund for the full amount paid (including shipping, as applies.)

Did you place your order more than 30 days ago? I get it - life happens and it's easy to lose track and miss that 30-day window. I may still be able to issue you a refund if it is close to that 30-day mark and if the product meets the criteria listed above. In such cases, there will  be a 15% restocking fee (based on the amount paid). Your understanding and cooperation are much appreciated.

Please note that the cost of return shipping is on you. I suggest you use a service that offers tracking to make sure your return arrives back to us safe and sound.

I am unable to issue refunds for the following items:

  • Samples or Trial Sizes 

  • Products in roller bottles

  • Products in pouches (such as refills)

  • Custom blends after you have given approval for the final blend.

SAFE USAGE & APPLICATION

For all Deer Heart Solution's products or any other product containing essential oils, please consult with your doctor prior to use if you are pregnant, have a chronic medical condition, or use prescription medication. Please review the safety information specific to each product. While much of the information may be the same or similar for many of these products, each product includes safety information specific to its ingredients. 

  • Spot test prior to use. Discontinue use if there is any adverse reaction. 

  • Use only the advised amount of any product. More is not always better.

  • For external use only. Do not ingest.

  • Avoid applying these products near your eyes.

  • Keep out of reach of children and pets.

  • Discontinue use if there is a noticeable change in the color, texture, or aroma.

STORAGE

The quality and effectiveness of natural ingredients may degrade over time if exposed to heat or direct sunlight. Exposure to moisture increases the risk of bacterial and fungal growth. Please keep your products out of direct sunlight and away from heat and moisture. Storing in a refrigerator may extend the life of your product, but bring the product to room temperature prior to use. Make sure the top is tightly closed before you store your bottle..  

DIVERSITY & INCLUSION

I recognize that oppression is a root cause of violence, trauma, and economic instability in our community. Deer Heart Solutions Ltd. Co. is committed to ensuring inclusion, diversity, and equity at every level of the company. Having diversity in backgrounds, skills, opinions, and perspectives enhances my work and improves the experience of my customers and clients.

Throughout my business, I balance profit, sustainability, and social impact.

  • I work to ensure that my services and products are comprehensive, culturally competent, and accessible while maintaining quality.

  • I believe in the importance of caring for people before making a profit. I source ingredients from suppliers who engage in fair trade and other systems that help to ensure that ethical practices are followed at every stage of procurement and production. These suppliers also source the highest quality ingredients and me with results of lab testing to prove these ingredients are unadulterated, not diluted, and safe for use as suggested. From planting to processing to product formulation, both the botanical and the people who handle it are treated with care and respect.

  • I continually look for ways to decrease costs to keep the price of my products reasonable. An example of this is providing multiple options of sustainable, protective packaging, which allows me to offer multiple price points for each product. 

ACCESSIBILITY STATEMENT

Deer Heart Solutions is continually working to make its web content accessible as part of its online inclusion efforts. We are committed to providing a website that is built with accessibility in mind, so that no one, regardless of ability or disability, is affected.  

Deer Heart Solutions will make every effort to ensure any new or updated website content produced, will conform with the World Wide Web Consortium (W3C) Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.1, Level A & AA. 

Key features include:

  • All pages can be effectively navigated using a keyboard only.

  • All pages have understandable heading structures and landmarks

  • All pages have skip navigation links as the first focusable element

  • All Images and Icon buttons are provided with equivalent alternative text

  • All pages follow a consistent navigation structure

Deer Heart Solutions' goal is to ensure that everyone has access to information on the site and can fully interact with it. We are currently working on our website to identify potential accessibility issues and we are striving to improve the usability of the site for people of all abilities. If you have difficulty accessing our website or if you have feedback on how we can improve your online experience, please contact us at info@deerheartsolutions.com or PO Box 52, Taos, NM 87571.

TERMS OF SERVICE

Customers should purchase products from Deer Heart Solutions with a clear understanding that they are not intended to diagnose, treat, cure, or prevent any illness or disease. The information provided is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Product information and descriptions presented are for educational purposes only. It does not cover all possible uses, precautions, side effects, and interactions. This information should not be used as a substitute for medical counseling with a health care professional. Under no circumstance should these products be likened to drug products prescribed for the treatment of specific ailments.

Essential oils are highly concentrated and very potent. All products must be used at the Customer's own discretion.  Deer Heart Solutions and our suppliers shall not be held responsible for any damages to property or for any adverse physical effects (including bodily harm or injury) caused by insufficient knowledge or the improper use of a product. The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties. As the ordinary or otherwise use(s) of these products are outside the control of Deer Heart Solutions, no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s) (including damage or injury), or the results obtained.

In no event shall Deer Heart Solutions be liable for any direct, indirect, incidental, consequential, special, and exemplary damages, or any damages whatsoever, arising from the use or performance of this website or from any information, services, or products obtained through this website, even if Deer Heart Solutions has been advised of the possibility of such damages.

 

If you are dissatisfied with this Website or do not agree with the terms and conditions of this User Agreement, your choice is that you do not use this website. By using this Website, you are accepting the terms and conditions.

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OVERVIEW OF TERMS OF SERVICE

This website is operated by Deer Heart Solutions Ltd. Co. Throughout the site, the terms “we”, “us” and “our” refer to Deer Heart Solutions Ltd. Co. and www.deerheartsolutions.com. We offer this website, including all information, tools and services available from this site to you, the User, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

This website is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ON-LINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You must not transmit any worms or viruses or any code of a destructive nature.


A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY OF INFORMATION

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PRODUCTS / SERVICES

Customers should purchase products from Deer Heart Solutions with a clear understanding that they are not intended to diagnose, treat, cure, or prevent any illness or disease. The information provided is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Product information and descriptions presented are for educational purposes only. It does not cover all possible uses, precautions, side effects, and interactions. This information should not be used as a substitute for medical counseling with a health care professional. Under no circumstance should these products be likened to drug products prescribed for the treatment of specific ailments.

Essential oils are highly concentrated and very potent. All products must be used at the Customer's own discretion.  Deer Heart Solutions and our suppliers shall not be held responsible for any damages to property or for any adverse physical effects (including bodily harm or injury) caused by insufficient knowledge or the improper use of a product. The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties. As the ordinary or otherwise use(s) of these products are outside the control of Deer Heart Solutions, no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s) (including damage or injury), or the results obtained.

In no event shall Deer Heart Solutions be liable for any direct, indirect, incidental, consequential, special, and exemplary damages, or any damages whatsoever, arising from the use or performance of this website or from any information, services, or products obtained through this website, even if Deer Heart Solutions has been advised of the possibility of such damages.

PRODUCT PRICING VARIATIONS, MODIFICATIONS, & LIMITATIONS

Certain products or services may be available exclusively online through the website. Pricing for products available on this website may differ from pricing available at retail locations, markets, trade shows, or other. The products or services available on this website may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that are available for purchase on this website. We cannot guarantee that your computer monitor's display of any color will be accurate.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

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THIRD-PARTY LINKS & OPTIONAL TOOLS

This Website contains links to third-party websites and we may provide you with access to third-party tools over which we neither monitor nor have any control nor input. These links and optional tools are provided as a convenience. The inclusion of any link or tool is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by Deer Heart Solutions of any information contained in any third-party website or third-party tool.

 

You should be aware that linked websites may contain rules and regulations, privacy provisions, confidentiality provisions, the transmission of personal data provisions, and other provisions that differ from the provisions provided on the Deer Heart Solutions Website. Deer Heart Solutions is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.


You acknowledge and agree that we provide access to such links and tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party sites or optional tools. 

 

You acknowledge and agree that we provide access to such third-party websites or tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. Any use by you of third-party links or optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or third-party links.

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources or links to other third-party sites). Such new features and/or services shall also be subject to these Terms of Service. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether on this website, on other websites where we have an account (such as Google Business or Facebook), by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, obscure your affiliation with an individual or entity with whom we do business, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

INTELLECTUAL PROPERTY

The trademarks, logos, graphics, and services marks (collectively, "Marks") displayed on this Website are the property of Deer Heart Solutions Ltd. Co. and other parties. You are prohibited from using any Marks for any purpose without the written permission of Deer Heart Solutions or such third party which may own the Marks. All information and content including any software programs available on or through the Deer Heart Solutions Website ("Content") is protected by copyright. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Deer Heart Solutions website for commercial or public purposes unless specifically allowed herein.

CLAIMS OF INFRINGEMENT

Deer Heart Solutions respects the intellectual property of others and requires that you do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), the text of which may be found on the United States Copyright Office website located at http://www.copyright.gov/legislation/dmca.pdf, Deer Heart Solutions will respond expeditiously to notices of alleged copyright infringement that are duly reported to its Designated Copyright Agent identified in the notice below. If you believe your content has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide the Copyright Agent the following information: 

  • Identify the copyrighted work that you claim has been infringed, or if multiple works are covered by this Notice-you may provide a representative list of the copyrighted works that you claim have been infringed. 

  • Identify the material or link you claim is infringing and provide a description of where the infringing work is located on the Website.

  • Provide your mailing address, telephone number, and, if available, email address. 

  • Include both of the following statements in the body of the Notice: 

    • I hereby state that I have a good-faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., fair use). 

    • I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed. 

  • Provide your full legal name and your electronic or physical signature. 

 

Deliver this Notice, with all items completed, to Deer Heart Solutions at info@deerheartsolutions.com.

While Deer Heart Solutions considers all such notices seriously, you may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that content or activity is infringing. If you are uncertain whether the material infringes your copyrights (including whether the use of copyrighted material may constitute fair use) you may wish to seek the advice of an attorney.

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PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

 

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

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DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.


You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Deer Heart Solutions Ltd. Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, partners, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Deer Heart Solutions and our parent company Deer Heart Solutions Ltd. Co. and all of its separate divisions, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New Mexico.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. 

 

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

PRIVACY POLICY

Protecting your private information is our priority. This Statement of Privacy governs data collection and usage and applies to Deer Heart Consulting Ltd. Co. and all its divisions, including Deer Heart Solutions and www.deerheartsolutions.com. For the purposes of this Privacy Policy, unless otherwise noted, all references to Deer Heart Solutions include Deer Heart Solutions Ltd. Co and www.deerheartsolutions.com, DHSolutions and dhsolutions.agency, Deer Heart Consulting and www.deerheartconsulting.com, and any other division that may arise from Deer Heart Solutions Ltd. Co. By using the Deer Heart Solutions website, you consent to the data practices described in this statement.

COLLECTION OF PERSONAL INFORMATION

Deer Heart Solutions may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.

 

Information about your computer hardware and software may be automatically collected by Deer Heart Solutions. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain a high quality of the service, and to provide general statistics regarding the use of the Deer Heart Solutions website.

Deer Heart Solutions Ltd. Co. encourages you to review the privacy statements of websites you choose to link to so that you can understand how those websites collect, use and share your information. Deer Heart Solutions is not responsible for the privacy statements or other content on websites outside of the Deer Heart Solutions website.

USE OF PERSONAL INFORMATION

Deer Heart Solutions Ltd. Co collects and uses your personal information to operate our website(s) and deliver the services you have requested.

Deer Heart Solutions Ltd. Co. may also use your personally identifiable information to inform you of other products or services available from Deer Heart Solutions, other divisions of Deer Heart Solutions Ltd. Co., and our partners. Deer Heart Solutions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Deer Heart Solutions Ltd. Co. does not sell, rent, or lease its customer lists to third parties nor do we purchase, rent, or lease such lists. 

Deer Heart Solutions Ltd. Co. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Deer Heart Solutions Ltd. Co., and they are required to maintain the confidentiality of your information.

Deer Heart Solutions Ltd. Co. may keep track of specific pages our users visit within Deer Heart Solutions in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Deer Heart Solutions to customers whose behavior indicates that they are interested in a particular subject area.

Deer Heart Solutions Ltd. Co. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Deer Heart Solutions Ltd. Co. or the site; (b) protect and defend the rights or property of Deer Heart Solutions Ltd. Co.; and, (c) act under exigent circumstances to protect the personal safety of users of Deer Heart Solutions Ltd. Co. or the public.

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SECURITY OF PERSONAL INFORMATION

By use of Wix.com, Deer Heart Solutions Ltd. Co. secures your personal information from unauthorized access, use, or disclosure.

OPT-OUT & UNSUBSCRIBE

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Deer Heart Solutions by contacting us here:

COOKIES POLICY

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This website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We use cookies in order to:

  • Provide a great experience for our site visitors and customers

  • Identify registered site members

  • Monitor and analyze website performance, operation, and effectiveness

  • Ensure the website is secure and safe to use​

TYPES OF COOKIES

​This website was built using the Wix platform and the domain www.deerheartsolutions.com is hosted by Wix.com. The cookies placed on this site through Wix are categorized as essential cookies, as are the cookies used for third party applications, such as Payment Processing. 

Take a look at the table below to see which cookies are used on Wix sites:

Cookie Name
Purpose
Duration
Cookie Type
XSRF-TOKEN
security
session
essential
hs
security
session
essential
svSession
user login
12 months
essential
SSR-caching
caching
1 minute
essential
_wixCIDX
system monitoring & debugging
3 months
essential
_wix_browser_sess
system monitoring & debugging
session
essential
consent-policy
cookie consent tracking
12 months
essential
smSession
site members
session
essential
TS*
security and anti-fraud
session
essential
bSession
system effectiveness
30 minutes
essential
fedops.logger.X
stability & effectiveness
12 months
essential
wixLanguage
multilingual preference
12 months
functional

Click here if you want to learn more about the use of Cookies.

You have the ability to accept or decline cookies. We utelize a pop-up on every page to request consent for the use of the cookies listed above. 

 

You can also modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Deer Heart Solutions' services or that of other websites you visit.

The following links explain how to access cookie settings in several website browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

CONTACT INFORMATION

Please contact us with any questions about the Products & Ordering Details, Diversity & Inclusion,  the Terms of Service, the Privacy Policy, and/or the Cookies Policy. You can contact Deer Heart Solutions using any of the following methods:

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